Office Policies
Office Hours
Wellsprings is open Monday through Thursday, from 9 a.m. to 6 p.m. For emergencies outside of these hours, please visit the nearest hospital or dial 911.
New Clients
We welcome new clients through our simple referral process—no doctor’s referral is required. To begin, please complete the referral form by clicking the “Request for Services” button on our homepage. Once we receive your form, we will contact you with the next steps.
Making an Appointment
Appointments can be scheduled by calling 706-246-0733 during office hours. All sessions are by appointment only.
Your First Visit
Please arrive 30 minutes early for your first visit to complete necessary paperwork. Be sure to bring your medical insurance card, relevant medical records, and any prior psychological test reports.
Late Cancellation or Missed Appointment Policy
Your commitment to coming to scheduled therapy sessions is essential to your progress. Wellsprings values the time and efforts of our therapists, and our goal is to maximize your services and treatment with us. All missed appointments (with no communication) and all late cancellations (less than 24 hours’ notice) will result in a $25 fee, payable prior to the next scheduled appointment.
Our system sends reminders via email, call, or text, but you are still responsible for remembering and attending your appointments.
Insurance Plans/Payment
We accept a variety of insurance plans but clients are responsible for any out-of-pocket costs not covered by insurance. Payment for services, including co-pays, is due at the time of service. We accept Visa, MasterCard, Discover, personal checks, and cash. A payment plan can be arranged if needed.
If your insurance is not listed, you are responsible for paying at the time of service and for submitting claims to your insurance company. We will gladly provide a billing statement for you.
Insurances We Accept
- Aetna
- Ambetter
- Amerigroup
- Blue Cross Blue Shield
- Caresource (Medicaid only)
- Cigna
- HealthOne Alliant
- Humana
- Medicare
- Peach State
- SSI Medicaid/Peachcare
- United Healthcare
Sliding scale fees are available for those not using insurance.
What Is Play Therapy?
Play therapy helps children express thoughts and emotions they may not be able to put into words. It uses play as a therapeutic tool to address issues such as anger, grief, trauma, anxiety, depression, and more. The therapist guides the child in exploring these issues in a supportive and non-judgmental environment, fostering healing and emotional growth.
How Will Play Therapy Benefit My Child?
Play therapy is effective for children aged 3 to 12 and can address a variety of issues, including emotional trauma, behavioral disorders, grief, and social difficulties. It supports emotional healing and skill-building through structured, creative play.
How Long Does Play Therapy Take?
Sessions typically last 45 to 60 minutes and are scheduled weekly or bi-weekly. While most children improve after about 20 sessions, the duration may vary based on individual needs.
How Does Sand Tray Therapy Work?
In sand tray therapy, clients select miniature images to build and create a scene in a tray filled with sand. This process allows them to use creative expression to better understand their thoughts, emotions, dilemmas, or desires. This non-verbal process allows for deep self-expression and insight, often leading to profound emotional clarity. The client then processes the sand tray scene with their therapist to gain insight and perspective into their lives.
Why Use Sand Tray Therapy?
Sand tray therapy helps clients express feelings and conflicts that may be difficult to articulate. By visualizing and manipulating the sand, clients gain self-awareness and can begin to understand and verbalize their internal experiences.